Privacy Policy
Introduction
The purpose of this statement is to show our strong commitment in ensuring user privacy. We understand that often users are concerned about the use and storage of personal information, and the security we offer in regards to such information. Protecting the privacy and the confidentiality of personal information of users/customers over the Internet, on the telephone, or through our offices has always been fundamental to the way E-Dealer conducts its affairs.
Policy Statement
This policy deals only with personal information handled by the websites owned by E-Dealer. Personal information relates to any information about an identifiable individual, excluding business contact information. The following content depicts how E-Dealer handles personal information. E-Dealer has the right at any time to change, alter, add and/or remove portions of the Terms of Use by updating the contents of this page. You are advised to periodically visit this page and review current Terms of Use. E-Dealer, at its sole discretion, and without prior notice reserves the right to alter or discontinue any aspect or feature of this Website, including but not limited to, the content, equipment and software needed for access or use, and minimum equipment and software requirements of this Website.
Accountability
THIS WEB SITE AND THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ASSOCIATED WITH IT ARE PROVIDED "AS IS." E-DEALER, AND/OR PARTICIPATING LENDERS, TO THE FULLEST EXTENT ON THE LAW, DISCLAIM ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO THIS WEB SITE AND ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. USE OF THIS WEB SITE AND/OR E-DEALER SERVICES IS AT YOUR OWN RISK. E-DEALER AND/OR PARTICIPATING LENDERS ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR OTHER INJURY ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEB SITE AND/OR E-DEALER’S SERVICES OR WITH THE DELAY OR INABILITY TO USE THIS WEB SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, WHETHER RESULTING IN WHOLE OR IN PART, FROM BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF E-DEALER AND/OR ITS SUPPLIERS HAD BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. E-DEALER ARE ALSO TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM YOUR USE OF A SITE OR FOR THE UNAUTHORIZED MODIFICATION OF TEXT OR ADVERTISEMENTS PROVIDED BY US TO OUR MARKETING PARTNERS OR THIRD PARTIES.
This Web site may contain links to web sites maintained by third parties, or advertising for a third party. Such links or advertising are provided and/or created by the owners of the website and E-Dealer does not operate or control in any respect any information, software, products or services available on such Websites. The inclusion of a link to a web site, apart from that of E-Dealer, is done so at the discretion of the owner and does not imply any endorsement of the services or the site, its contents, or its sponsoring organization. E-Dealer is not responsible for any errors or delays in responding to a qualification form or referral form caused by an incorrect e-mail address or other such personal information required provided by you or other technical problems beyond our reasonable control. This Website contains information for and is designed for use in Canada and for that requiring Canadian vehicle information. If you access this Website outside of Canada, you will hold E-Dealer harmless in the event that accessing information on the Website is in violation of your local laws. Exporting information from the Website is subject to all export laws and you will hold E-Dealer harmless should any export of information from the Website be considered as a violation to local laws.
Collection and Release of Information
The purpose for which personal information is collected will be identified at or before the time the information is collected. Personal information may be collected for the following purposes:
- Request for a vehicle service appointment, general appointment or for the purpose of booking a test drive
- Request for a quotation of a vehicle, a part/parts or accessories or ask a technician
- Request general information to be sent regarding a vehicle or for contacting the dealer
- Register for a trade-in of a vehicle or buying a car
- Registering in for feedback or comments or sharing/emailing information to a friend
- Registering and/or submitting credit application - users allow us and our affiliates to make personally identifiable information available to third parties in accordance with the terms of this privacy policy
E-Dealer uses information gathered about users only for limited purposes permitted by law. Information collected is needed for and directly corresponds to processing loan applications, administering loan accounts, providing services to customers, providing customers and website visitors with information about site services, and to fulfill any legal and regulatory requirements. Information is retained by and is not otherwise transferred outside the confines of E-Dealer and its clients, unless permission to do so has been requested or as permitted by law. While on this site we may collect “Personal Information” from you. We may collect or expand to collect, the internet service providers of visitors. This information is used to improve the performance of the site and the credit application, enhance the user experience and ensure the satisfaction of site visitors, as well as to assist with systems administration, and to resolve problems. The information tracked may or may expand to include, but is not exclusive to, the type of operating system in use, the type of browser used by the visitor, the pages visited and data requested. We use this information internally to analyze site traffic. From time to time we may create or conduct analyses and summary reports about the operation of the website. For your comfort and ease of accessibility we collect website data viewed. This is done in order to recommend the right kind of options to you specifically ones you would be interested in.
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy. The app does use third party services that may collect information used to identify you. Links to privacy policy and terms of service of third party service providers used by this app
IP Addresses
An IP address is a number automatically assigned to your computer whenever you access the Internet. All computer identification on the Internet is conducted with IP addresses, which allow computers and servers to recognize and communicate with each other. Your IP address may be used to help identify you and to gather broad demographic information about you, to conduct site analysis. E-Dealer may collect or expand to collect IP addresses in order to conduct system administration, diagnose problems and to better serve you in using the services and features within the site, namely the credit application.
Security
E-Dealer has security measures in place to protect the loss, misuse and alteration of the information under site control. Any employee or contractor requiring access to user information must be approved and must use information of the uses outlined in this document. Access is reviewed on a regular basis. E-Dealer also uses extensive and sophisticated secure technology to protect your data and transmissions between you and banks, lenders and loan brokers participating in E-Dealer products and services. Transmission between browsers and our web server, as well as participating lenders is implemented using Secure Sockets Layer (SSL) technology. Given that no technology is foolproof, we must also advise users that there will always remain a certain amount of risk and that your personal information may be disclosed, without your consent, unintentionally, and without fault on the part of E-Dealer. We decline any responsibility in the event that such confidential information is disclosed.
Anti-Spam Policy
Our Anti-Spam Policy tolerates only permission-based email – subscription to emails or information requested to be provided through email or phone. You may choose to opt-out of our mailing list. By checking the opt-in box when contacting us - through the forms available - you agree to be contacted by us for the purposes described in the Disclaimer. All emails sent to you will be compliant with CASL and will include:
- The option to opt-in to receive communication for the purposes described in Disclaimer
- The option to unsubscribe from receiving electronic communication from us as described here
At any point in time, you may opt-out from receiving communication from us by - clicking the link at the bottom of our communications which indicates “unsubscribe” or call us to indicate not to receive calls for promotional purposes.
User Information for Those Under 18
You must be at least 18 years old to have our permission to use our credit application. To protect the interests of children, no information should be submitted to our web sites by children 18 years of age or under, without the consent of a parent or guardian. E-Dealer cannot be held liable for information unknowingly given to us by any under-age user, but does not actively seek any demographic or preference information from children, nor will it ever knowingly disclose any personally identifying information regarding children to third parties.
Indemnity
As a condition of use of this web site, credit application and/or E-Dealer's services, you agree to indemnify E-Dealer and its suppliers, participating Lenders, or real estate professionals from and against any and all liabilities, expenses (including attorneys' fees) and damages arising out of claims resulting from your use of this web site and credit application, including without limitation of any claims alleging facts that if true would constitute a breach by you of this Agreement.
Labour Laws and Supplies Chain Act
May 29th, 2024
This report, issued by Gananoque Motors Ltd. (“Gananoque Motors”) in accordance with section 11 of Canada's Fighting Against Forced Labour and Child Labour in Supply Chains Act (the “Act”), covers the fiscal year ending on December 31st, 2023. It outlines the measures taken to prevent and mitigate the risk of forced labour, child labour and other forms of slavery (“Modern Slavery”) in the production of goods both domestically and internationally, including goods imported into Canada.
Under the Act, certain companies, including Gananoque Motors, are required to produce and file an annual report with the Minister of Public Safety and Emergency Preparedness of Canada. The report must, among other things, describe the Modern Slavery risks within the organization, as well as the risk mitigation measures implemented to address them. Completed reports must be approved by a company’s board of directors, and must be made available to the public, including by publishing them on their websites. This is Gananoque Motors’s first annual report under the Act.
1. Structure, Activities and Supply Chains
a) Structure
Gananoque Motors is a family-owned corporation, organized under the provincial laws of Ontario with its head office and registered address at 439 King Street East, Gananoque, Ontario, K7G 1H9.
b) Activities
Gananoque Motors operates a Chevrolet, Buick, GMC, and Cadillac dealership in Gananoque, Ontario. The dealership’s operations include vehicle sales, vehicle parts sales, and vehicle repair work, primarily serving customers located in Eastern Ontario.
As of the date of this report, Gananoque Motors employs 89 people, all situated in the province of Ontario. Its employees include those in Accounting, Administration, Management, General Maintenance, Parts, Sales, and Service.
c) Supply Chains
Gananoque Motors primarily sources goods from suppliers based in Canada, including, but not limited to:
- Benson Auto Parts;
- Distribution Stox; and
- Leader Auto Resources.
Gananoque Motors also has some suppliers situated in the United States of America.
As a certified dealer, Gananoque Motors operates under contracts for sales and service with its main Original Equipment Manufacturer, General Motors of Canada Company. For all vehicles, parts, equipment, and services covered by those agreements, Gananoque Motors refers you to their submissions.
2. Policies and Due Diligence Processes
Every employee, officer, and director of Gananoque Motors is expected to act honestly, ethically, with integrity and in compliance with applicable laws and regulations.
Gananoque Motors’s Dealer Principal adopted a Code of Business Conduct and Ethics (“Code of Conduct”) as a guide that is intended, among other things, to sensitize such individuals to significant legal and ethical issues that arise and to the mechanisms available to report illegal or unethical conduct and provide assurance that reporting of questionable behavior is protected and encouraged.
Compliance with the Code of Conduct is mandatory for all of Gananoque Motors’s employees, managers, and directors.
The Code of Conduct commits Gananoque Motors to respecting human rights both within the company and with those with whom it does business. Gananoque Motors respects human rights by seeking to avoid infringing on the rights of others and seek to address adverse human rights impacts with which Gananoque Motors may become involved.
Gananoque Motors’s management team assumes the primary responsibility of providing a safe, healthy environment for its employees and the public. Gananoque Motors will comply with its duties under Ontario’s Occupational Health and Safety Act (“OHSA”), such as taking every reasonable precaution for the protection of its workers in the workplace. For Gananoque Motors, the safety of its employees and the public is paramount.
3. Forced Labour and Child Labour Risks
Gananoque Motors does not perceive any significant risk of Modern Slavery in its Canadian operations. All of the company’s employees work in Canada, which is characterized by a low prevalence of Modern Slavery, minimal vulnerability to Modern Slavery, and a robust government response to such issues. Additionally, Gananoque Motors’s workforce is composed of skilled, qualified, and experienced individuals.
Gananoque Motors acknowledges that certain manufacturing regions and materials are associated with higher Modern Slavery risks due to prevalence in specific countries. In part to mitigate these risks, Gananoque Motors commits to engaging its suppliers in an ongoing dialogue about the risk of forced labour and child labour in the company’s common supply chains and identifying strategies to avoid or eliminate these practices in those supply chains.
Gananoque Motors has not become aware of any incidents of Modern Slavery in its operations or concerning any of its suppliers.
4. Remediation Measures
If Gananoque Motors was to become aware of or uncover potential or confirmed instances of Modern Slavery within its supply chains, it would conduct an investigation and implement suitable remedial actions, which may involve stopping, preventing, or reducing any negative impacts. During the last fiscal year, it did not detect any cases of Modern Slavery in its supply chains. As a result, no remedial actions were necessary, including those aimed at remediating any loss of income on vulnerable families that results from any measure taken to eliminate the use of Modern Slavery in its activities and supply chains.
5. Training
During Gananoque Motors’s onboarding process, a variety of mandatory training courses are administered to enhance knowledge and skills in human rights and occupational health and safety.
Human rights training typically focuses on understanding and applying Ontario’s Human Rights Code, and addresses issues such as workplace discrimination, harassment, and accessibility. With respect to occupational health and safety, Gananoque Motors’s mandatory training courses ensure its compliance with the OHSA. These courses are accessible through its human resources information system (“HRIS”) app and include, but are not limited to:
- Accessibility for Ontarians with Disabilities Act Awareness;
- Ontario's Human Rights 101 Awareness;
- Personal Information Protection and Electronic Documents Act Awareness;
- Workplace Violence & Harassment Awareness; and
- Employee Health & Safety Awareness.
6. Assessing our Effectiveness
The Dealer Principal and the management team reviews and approves Gananoque Motors’s policies, including its Code of Conduct, all of which are reviewed annually. Additionally, the Dealer Principal and the management team monitors compliance with the Code of Conduct and its related key policies and procedures and oversees training initiatives implemented to support compliance. Gananoque Motors regularly reviews the due diligence processes conducted prior to engaging or re-engaging suppliers. Finally, in pursuit of its commitment to ensuring that forced labour and child labour are not being used in its business and supply chains, Gananoque Motors will continue to monitor applicable laws and regulations and will mitigate the risk through various methods including, but not limited to, engaging third party consultants to conduct independent risk assessments of Gananoque Motors’s suppliers if deemed necessary.
ATTESTATION
This Report has been approved by Gananoque Motors’s Dealer Principal on May 29th, 2024.
In accordance with the requirements of the Act, and in particular section 11 thereof, I attest that I have reviewed the information contained in the Report for the entities listed above. Based on my knowledge, and having exercised reasonable due diligence, I attest that the information in the Report is true, accurate and complete in all material respects for the purposes of the Act, for the reporting year listed above.