CSN Collision Centre in Gananoque, ON

Our certified and highly skilled auto body repair technicians at our CSN Collision Centre are ready and waiting to get you and your vehicle back on the road. CSN Gananoque is now a GM certified collision repair centre, here for all of your needs post-accident. We’re here to help, from towing you from the accident, to dealing with your insurance company to completing all of the necessary repairs. Read on to learn the best steps to take post-accident, as well as some additional information that will benefit you in terms of cost and coverage post-repair.

Step-by-Step Guide on What to Do After an Accident

It’s a stressful time right after an accident, and you may be unsure of what to do. To make things easy for you, we’ve provided a step-by-step guide that you can follow.

Check that everyone is okay,

and phone emergency services, if necessary.

Secure the scene.

If you’re safely able to, and you have them available, place reflective triangles or cones around your vehicle, and put on your hazard lights.

Stay on the scene.

Don’t leave the scene of the accident. It is illegal to leave, whether you caused it or not.

Call the police.

You are legally required to if someone is hurt, and you also may need a police report for insurance purposes.

Document information.

Take down as much information on the scene as you can. This includes the other vehicle’ license plate, contact info and insurance information. Take pictures of the scene and get the contact info of any witnesses.

Call a towing company

To get your vehicle towed to our collision centre.

What to Remember Post-Accident

It’s understandable if you’re a bit flustered right after an accident, but there are a few things to keep in mind to make sure everything goes smoothly. Of course, the first thing you should do is to make sure everybody is okay, and, if necessary, call 911 for emergency assistance. Make certain to get a copy of the police report (if police have been called), or a report from an accident report centre. You will need this for the insurance claim. Most often, insurance companies will try to direct you to the closest collision centre to the accident’s location, but you have the ultimate right to choose where you want your vehicle to go. All you have to do is request they direct your vehicle to our CSN Collision Centre.

Costs & Coverage for Repair

Our team here at CSN Collision Centre works with many insurance companies directly, so we can get payment estimates and receive payment directly from them. It all depends on your policy and the details of the accident, as you may have a deductible payment on the repairs. Many people ask what to do if they don’t have roadside assistance or CAA, so, first, make sure to check with your insurance policy if you have a towing allowance, if not, call us at 613-382-3366 and we’ll assist you.

Rental Coverage

Ensure you know what you will be driving during the repair, as most insurance policies provide rental coverage during this time. It’s a stressful time, so you shouldn’t have to expend extra effort worrying about how you’ll get around during this time. We have both enterprise rental vehicles alongside loaners for you to use. Our CSN Collision Centre team will work with you so you get the best experience possible during your repairs.

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CSN Gananoque Staff

Ted Maloney

Ted Maloney

Managing Partner

Angela Gale

Angela Gale

Customer Service

Nick LaFave

Nick LaFave

Body Shop Foreman

Body Shop Technicians and Staff

Earl Mattice

Earl Mattice

Lee Pattison

Lee Pattison

Andy Tsitiridis

Andy Tsitiridis